Asda has fixed a “technical issue” affecting tills in several stores earlier today (30 September), which prevented some customers from completing their purchases.
Stores across the country had to open later than usual, with some shoppers reporting returning home without their groceries after all checkouts in some branches stopped working.
Writing on social media, one shopper said: “So it seems Asda is having a till melt down yet again.
“To the extent of having to close store in my local area.”
Another wrote: “Just got back from my usual Monday morning trip to Asda – soaked to the skin, and with no shopping.
“Their useless new till system that has never worked properly at my local branch is down and the store cannot open. It’ll be fun if it’s a nationwide problem!”
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Some customers said they had been “turned away” from stores without any shopping.
Others have reported issues of checkout systems malfunctioning at rival supermarket Morrisons, although the chain denied facing such problems.
In response, an Asda spokesperson said: “Some of our stores opened later than planned this morning due to a technical issue affecting checkouts.
“This has now been resolved and we apologise to customers for any inconvenience caused.”
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